Back to VAX Home

VAX Home Account Settings

Quick Facts

Destination Orlando

Travel Window Now - 04/30/25

Booking Window Now - 04/30/25

Vacation Enhancements

Give your clients the ultimate vacation. You can customize their trip with enhancements that will help you design the perfect vacation for your family.

Universal Express Pass

Let your clients maximize their fun by skipping the regular lines at their favorite participating rides and attractions. With so much to see and do at Universal Orlando Resort, help them fit more fun into their trip with a Universal Express Pass.

Guests staying at either Loews Portofino Bay Hotel, Hard Rock Hotel®, or Loews Royal Pacific Resort will receive FREE† Universal Express Unlimited pass access to Universal Studios Florida and Universal's Islands of Adventure—a value of up to $129.99†† per person, per day. Valid theme park admission required.

Bundle with Park Tickets
Your clients can enjoy park-to-park access each day of their visit, along with all the benefits of Universal Express Unlimited ride access.

2-Park Park-To-Park Ticket includes admission each day to both:

  • Universal Islands of Adventure
  • Universal Studios Florida

Universal Express Unlimited Pass
Guests can skip the regular lines with a Universal Express Unlimited Pass at many of their favorite rides and attractions at Universal Studios Florida and Universal Islands of Adventure theme parks, allowing them UNLIMITED ride access at participating rides and attractions each day that their pass is valid.

This is available for purchase as a 2-Park or 1-Park enhancement. Prices vary by travel dates.

Universal Express Pass
With a Universal Express Pass, guests can skip the regular lines at many of their favorite rides and attractions at Universal Studios Florida and Universal Islands of Adventure. The Universal Express Pass is valid for ONE TIME PER RIDE ONLY at participating rides and attractions each day that their pass is valid.

This is available for purchase as a 2-Park or 1-Park enhancement. Prices vary by travel dates.

 

VIP Experience

The Ultimate Theme Park Experience for your clients.

It’s the best way for your clients to get the most out of your day. With Universal Orlando Resort’s VIP Experience your client will enjoy a personally guided walking tour that gives them front of the line access to some of our most unforgettable rides and attractions.

Your clients can go from ride to ride to ride without standing in line, and enjoy exclusive VIP benefits and privileges. No stress. No indecision. No wasted time. Just a day of non-stop fun and excitement.

VIP Experience group at Universal

There are two types of VIP Experiences:

The VIP Experience

  • Priority front of the line access to rides and attractions.
  • Exclusive behind-the-scenes experiences (subject to availability).
  • Complimentary valet parking (one vehicle, based on availability) (currently unavailable)
  • Universal Express Unlimited ride access† to skip the regular lines at participating rides and attractions throughout the rest of the day (with your VIP Experiences credential, during normal park operating hours).
  • Exclusive VIP Experiences lanyard and credential.

The Private VIP Experience

  • Includes all the same experiences and privileges of the regular VIP Experience plus:
  • Get a tour guide all for you and your group alone.
  • Priority front-of-the-line access to rides and attractions of your choosing (subject to availability).
  • My Universal Photos 3-Day Photo Package†† (entitlements start on first day of tour), including:
    • Up to 3 consecutive days of photos in the parks.
    • Unlimited digital downloads of theme park photos including character meet and greets and pictures at many of our most popular rides and attractions. Available at participating locations in the parks.
    • My Universal Photos themed lanyard and card.
    • Smart phone connectivity with the Amazing Pictures Mobile App so you can view and share your photos throughout the day.
    • Exclusive pricing on select theme park photo prints at any in-park My Universal Photos location.

Separate theme park admission required. Spaces for VIP Experiences are limited.

The VIP Experience and The Private VIP Experience Pricing:

My Universal Photos

With My Universal Photos, our professional photographers can capture your clients’ best moments perfectly. Have pictures on some of our most popular rides and attractions that you can’t get any other way, AND enjoy the parks without a single blurry memory. Plus, digital downloads make things easy, so that your clients will be able to view and share every one of your memories #AtUniversal.

Enhancement Pricing
1-Day Photo Package $95.84
3-Day Photo Package $117.14
5-Day Photo Package $138.44
All prices are (USD) tax inclusive.
 

Universal CityWalk Experiences

This is where it all comes together. This is where unforgettable family fun meets restaurants that don't just make you say "Yum," but "Wow." The one place where the dining tastes of every member of the family and entertainment everyone can enjoy all intersect. It's everything you're looking for. And anything but ordinary. Universal CityWalk, The Epicenter of Awesome.

Lightning strikes the illuminated clocktower from Back to the Future. An Indominus rex roars amidst foliage with the Jurassic World arches above.

Universal’s Great Movie Escape

Now guests can escape into the movies like never before. In Jurassic World: Escape, they’ll enter a secret genetics lab on Isla Nublar and use their wits to solve a serious problem: an apex predator has broken free and is headed their way. Or they’ll uncover Doc Brown’s clues to stop Biff Tannen from sabotaging the space-time continuum and save the past and future in Back to the Future: OUTATIME. This is no ordinary escape room experience.

Travel Advisors can call 1-407-224-8463 to book.

Hours of Operation: 10:30am to 12am, 7 days a week

Choose From Two Incredible Experiences:

  • Back to the Future: OUTATIME

Great Scott—Biff’s at it again! He’s stolen Doc Brown’s newest time travel device to sabotage the timeline for his gain. Follow Doc’s clues to find the prototype, track down Biff, and save the day before you’re outatime. You’ve never experienced anything like this in the past, present or future. Choose from individual tickets2 or private group adventures of up to 84.

  • Jurassic World: Escape

Find yourself in a secret genetics lab on Isla Nublar and use your wits to solve a serious problem: the Indominus rex has broken free and is headed your way. You’ll need to be the cleverest species on the island if you’re going to survive this challenge. Choose from individual tickets1 or private group adventures of up to 83  

 

Hollywood Drive-In Golf

Designed with all ages in mind, Hollywood Drive-In Golf is sure to get mini golfers of all ages giggling at the classic (often silly) "thrills." And everyone who loves those vintage flicks will cherish the spooks and surprises around every corner.

Hours of Operation: 9am to 2am, 7 days a week

Enhancement Adult Pricing (Age 10+) Child Pricing (Ages 3-9)
Hollywood Drive-In Golf
(Single Feature - 18 Holes)
$23.42 $21.29
All prices are (USD) tax inclusive

Travel Advisor Tips

Download the tools to help you sell
Check out the Sales Tools section of www.universalpartnercommunity.com for reference materials, vacation package flyers and tools to enhance your clients’ vacation and help you earn more commission. You must be registered with www.universalpartnercommunity.com to access these tools, training and more.

Want to add more enhancements to your client's vacation package?

  • Select the desired package, the number of guests in the party, and the dates of the vacation before clicking Search.
  • Once the desired hotel is selected and the itinerary opens, click on the green Add Features button.
  • Once the entire list of Add-Ons opens, scroll down and select your desired product(s).
  • The amount of guests in the party will automatically populate.
  • In order to alter the amount of guests you are purchasing the product for, select the desired amount of guests in the drop down.
  • When finished, click the green Update Cart button.

Would you like to purchase stand-alone enhancements?

  • Select Theme Park Tickets & Features Only in the PACKAGE TYPE dropdown.
  • Select the number of guests in the party and the dates of the vacation before clicking Search.
  • Once the entire list of Add-Ons opens, scroll down and select your desired product(s).
  • The amount of guests in the party will automatically populate.
  • In order to alter the amount of guests you are purchasing the product for, select the desired amount of guests in the drop down.
  • When finished, click the green Update Cart button.

Want to book a Private VIP Experience?

  • Call our VIP Experience Specialists at (866) 346-9350

TERMS & CONDITIONS

All prices, package inclusions & options are subject to availability and to change without notice and additional restrictions may apply. Errors will be corrected where discovered, and Universal Orlando and Universal Parks & Resorts Vacations reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, whether such error is on this website or any print or other advertisement relating to these products and services.

†Requires separate theme park admission. Valid at Universal Studios Florida and Universal's Islands of Adventure. Not valid at Pteranodon Flyers™ at Islands of Adventure. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit not valid for guests staying at Universal’s Endless Summer Resort- Surfside Inn and Suites, Universal’s Endless Summer Resort- Dockside Inn and Suites, Universal's Cabana Bay Beach Resort, Loews Sapphire Falls Resort, and Universal's Aventura Hotel or for Universal's Volcano Bay. Valid for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

†Based on average price of a 2-Park Universal Express Unlimited™ pass ranging between $99.99 and $169.99.

*The 3-Park Park-to-Park + Universal Express Unlimited Ticket entitles one (1) guest admission and unlimited Universal Express™ ride access to Universal Studios Florida™, Universal's Islands of Adventure AND Universal's Volcano Bay on the same day. Ticket is valid for any number of calendar days selected during a seven (7) consecutive calendar day period which includes the first day any portion of the ticket is used. This ticket also includes seven (7) consecutive calendar days of admission to select live entertainment venues of Universal CityWalk which commences and includes the first day any portion of the ticket is used. Express ride access at Universal Studios Florida and Universal's Islands of Adventure is a separate queue line with a shorter wait time at participating rides and attractions. Express ride access at Universal's Volcano Bay allows the guest to experience a shorter total wait time by entering an attraction without using the Virtual Line™. The ticket will expire in full on the expiration date printed on ticket. Unused days shall be forfeited.

**The 2-Park Park-to-Park + Universal Express Unlimited Ticket entitles one (1) guest admission and unlimited Universal Express™ ride access to BOTH Universal Studios Florida™ AND Universal's Islands of Adventure™ theme parks on the same day. Ticket is valid for any number of calendar days selected during a seven (7) consecutive calendar day period which includes the first day any portion of the ticket is used. This ticket also includes seven (7) consecutive calendar days of admission to select live entertainment venues of Universal CityWalk™ which commences and includes the first day any portion of the ticket is used. Express ride access is a separate queue line with a shorter wait time at participating rides and attractions. The ticket will expire in full on the expiration date printed on ticket. Unused days shall be forfeited.

Separate Theme Park Admission required for all VIP Experiences. Only offered at Universal Studios Florida and/or Universal’s Islands of Adventure. Anyone under 18 years old must be accompanied by an adult. VIP Experience pricing and availability vary depending upon the date and product selection. Theme park admission is not included in the listed price. Non-Private tours are available for individual parties of up to six (6) persons only and will include multiple parties in the same tour group. Parties or groups of seven (7) or more will need to book a Private VIP Experience which will include only members of their individual group. Reservations are required. Additional restrictions apply and benefits are subject to change without notice.

†Valid theme park admission required. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Universal Express ride access at Universal Studios Florida and Islands of Adventure is a separate queue with a shorter wait time at participating rides and attractions. Subject to availability. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

††The My Universal Photos 3-Day Photo Package includes: unlimited digital downloads of your theme park photos from participating locations within Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay for three (3) consecutive days commencing upon first activation or first day of use; My Universal Photos themed lanyard and card; one (1) 4x6 and one (1) 5x7 photo print; exclusive pricing on select theme park photo prints at any in-park My Universal Photos location. Offer subject to availability and package elements are subject to change without notice. Separate theme park admission is required. My Universal Photos account is required to access digital downloads. The Amazing Pictures Mobile App is provided by Colorvision International Inc. and is subject to additional terms and conditions. Data rates and other charges may apply. Please check with your carrier. Amazing Pictures App is provided by Colorvision International Inc. and is subject to additional terms and conditions. Data rates and other charges may apply. Please check with your carrier.

1. Universal’s Great Movie Escape: Jurassic World Ticket Universal’s Great Movie Escape: Jurassic World Ticket entitles one (1) guest access to the Jurassic World escape room, located at Universal CityWalk Upper Promenade. To optimize the guest experience, party capacity may be limited for those traveling with a mobility device through Universal’s Great Movie Escape. Guests in an electric convenience vehicle (ECV) must transfer from their ECV into a standard wheelchair provided at check in. Ticket is date and time specific; subject to availability. Guest must arrive 15 minutes prior to scheduled time printed on the back of the ticket. Late arrivals may not be able to join the experience and subject to forfeiture of escape room ticket. Ticket is non-refundable and non-transferable. Guests under the age of 18 must be accompanied by an adult at all times while taking part in the escape room experience. Not valid for theme park admission. This ticket includes complimentary Regular self-parking at the Universal Orlando parking garage, same date as ticket (one (1) vehicle per ticket); Universal Orlando Resort hotels parking is not included. Additional restrictions may apply and subject to change without notice.

2. Universal’s Great Movie Escape: Back to the Future Ticket Universal’s Great Movie Escape: Back to the Future Ticket entitles one (1) guest access to the Back to the Future escape room, located at Universal CityWalk Upper Promenade. To optimize the guest experience, party capacity may be limited for those traveling with a mobility device through Universal’s Great Movie Escape. Guests in an electric convenience vehicle (ECV) must transfer from their ECV into a standard wheelchair provided at check in. Ticket is date and time specific; subject to availability. Guest must arrive 15 minutes prior to scheduled time printed on the back of the ticket. Late arrivals may not be able to join the experience and subject to forfeiture of escape room ticket. Ticket is non-refundable and non-transferable. Guests under the age of 18 must be accompanied by an adult at all times while taking part in the escape room experience. Not valid for theme park admission. This ticket includes complimentary Regular self-parking at the Universal Orlando parking garage, same date as ticket (one (1) vehicle per ticket) Universal Orlando Resort hotels parking is not included. Additional restrictions may apply and subject to change without notice.

3. Universal’s Great Movie Escape: Jurassic World Private Experience Ticket Universal’s Great Movie Escape: Jurassic World Private Experience Ticket entitles up to eight (8) guests access to the Jurassic World escape room, located at Universal CityWalk Upper Promenade. To optimize the guest experience, party capacity may be limited for those traveling with a mobility device through Universal’s Great Movie Escape. Guests in an electric convenience vehicle (ECV) must transfer from their ECV into a standard wheelchair provided at check in. Ticket is date and time specific; subject to availability. Guests must arrive 15 minutes prior to scheduled time printed on the back of the ticket. Late arrivals may not be able to join the experience and subject to forfeiture of escape room ticket. Ticket is non-refundable and non-transferable. Guests under the age of 18 must be accompanied by an adult at all times while taking part in the escape room experience. Not valid for theme park admission. This ticket includes complimentary Regular self-parking at the Universal Orlando parking garage, same date as ticket (one (1) vehicle per ticket)Universal Orlando Resort hotels parking is not included. Additional restrictions may apply and subject to change without notice.

4. Universal’s Great Movie Escape: Back to the Future Private Experience Ticket Universal’s Great Movie Escape: Back to the Future Private Experience Ticket entitles up to eight (8) guests access to the Back to the Future escape room, located at Universal CityWalk Upper Promenade. To optimize the guest experience, party capacity may be limited for those traveling with a mobility device through Universal’s Great Movie Escape. Guests in an electric convenience vehicle (ECV) must transfer from their ECV into a standard wheelchair provided at check in. Ticket is date and time specific; subject to availability. Guests must arrive 15 minutes prior to scheduled time printed on the back of the ticket. Late arrivals may not be able to join the experience and subject to forfeiture of escape room ticket. Ticket is non-refundable and non-transferable. Guests under the age of 18 must be accompanied by an adult at all times while taking part in the escape room experience. Not valid for theme park admission. This ticket includes complimentary Regular self-parking at the Universal Orlando parking garage, same date as ticket (one (1) vehicle per ticket); Universal Orlando Resort hotels parking is not included. Additional restrictions may apply and subject to change without notice.

The above product is non-refundable, non-transferable, and must be used by the same person on all days. Standard entry includes biometric scan. Valid only during normal operating hours. Parks, attractions, or entertainment may: close due to refurbishing, capacity, weather or special events; change operating hours; and otherwise change or be discontinued without notice and without liability to the owners of Universal Orlando Resort (‘Universal’). Unless otherwise stated, does not include admission to any of the Universal theme parks or separately ticketed events at any of the Universal theme parks or within any of the CityWalk venues, Universal Cinemark, or Hollywood Drive-In Golf™, and parking or discounts on food or merchandise. Some CityWalk venues require ages 21 or older for admission. Valid Photo ID required. Additional restrictions may apply and benefits are subject to change without notice.

Universal Parks & Resorts Vacations is registered with the State of Florida as a seller of travel. Registration number ST-24215.

©2023 Universal Studios. All rights reserved.